Many people have a driver's license. But the question is, can we drive because we have a license, or because we took driving classes? There are
How Does One Become a Trainer?
Upon observation, it’s become evident that when individuals ask “How do I become a trainer?”, what they are truly asking is “How do I get people to
Shifting Perspectives: Raising Training Standards
Having been immersed in the industry for an extended period and facilitating the Train-the-Trainer programme, the question often arises… “Does
Beyond the Price Tag
How much are we willing to pay for a cup of coffee? Let's take a look at the price comparison for a cup of coffee A cup of coffee at a local
Tips for Obtaining Testimonials
1. Create opportunities for people to evaluate our service/product. 2. Request testimonials. 3. Simplify the process of providing
The difference between giving presentations and conducting a training session
“Knowledge is the combination of data and information, to which is added expert opinion, skills and experience, to result in a valuable asset which
The Tradition of Making Resolutions on New Year
Why do people make resolutions on the Gregorian New Year? Why not at other times? (The Gregorian Calendar is the most widely used calendar in the
Express vs Impress
Jika mahu menjadi trainer yang bagus, perlu lebihkan usaha untuk "express" berbanding untuk "impress". Apa bezanya? Untuk boleh "express", kita
Perbezaan antara ‘Goal Setting’ dan ‘System Setting’
Kita sudah berada pada penghujung tahun dimana ramai akan memikirkan tentang azam tahun baru untuk tahun yang akan datang. Apabila berazam, ramai yang