_Overview

This is a practical training programme designed to strengthen leadership mindset, impactful people management, and objective based decision-making. Participants will explore practical tools to lead with clarity and confidence, and through reflective learning and case studies, will apply thinking models, align principles, and practise decision-making in dynamic situations.

_{Learning Outcome}

At the end of this programme, participants will be able to:

Identify key leadership principles and approaches that align with strategic roles in dynamic organisational settings.
Recognise common performance challenges and apply suitable leadership tools for effective people management.
Select appropriate thinking models and decision-making strategies to address complex workplace scenarios confidently.

_Duration

2 Day Training, 9:00 am – 5:00 pm

_{Target Participants}

Leaders, Managers, HODs

_{Course Contents}

Module 1: Leadership Principle Alignments

Characteristics of a Good Leader
Leadership 5.0: Evolution of Leadership
Leadership Approach: Push vs. Pull

Module 2: People Performance Management

Using the CRASI model for Team Management
Coaching 101
Having a GROWTH conversation
Case Study: The Troubled Five

Module 3: Leadership Thinking

Thinking Personalities
Problem Solving: Basic to Complex
Decision Tree for Better Decision Making
Case Study: The VIP Complaint

Module 4: Way Forward

My Action Plan: The MERCI Model
Feedback and Areas for Improvements

_Methodology

Interactive lecture, audiovisual and group discussion.

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