When we understand the way people think and process information, then we can design and develop learning experiences that are impactful and result in the desired outcome.
Aim to minimise the cognitive load for learners by providing bite-sized information and breaking down modules so that complex content is more digestible – think six 30-minute episodes instead of a single 3-hour movie.
Humans have short-term memory, so the goal is for the learner to take in this new information and utilise it in a real-world scenario like the workplace. If a learner is overloaded with too much information at one go, the probability of them remembering and applying it later is very low. Breaking down the modules into small chunks makes it easier to remember and apply.
It is also a good strategy to ensure consistency in the look of the training materials. Besides the obvious purpose of branding, consistency in design can create a sense of familiarity that can also boost the learning experience.
All these are supported by valid learning theories and principles.
Hick’s law: Focuses on minimising the cognitive load
Miller’s law: Suggests considering short-term memory and the need to chunk information
Jacob’s law: Considers the mental models of the learners in consistency and familiarity
Hopefully, this sharing helps trainers design and develop better learning experiences in their training programmes.
Access Ideas Malaysia