Overview
This is a practical training programme designed to strengthen leadership mindset, impactful people management, and objective-based decision-making. Participants will explore practical tools to lead with clarity and confidence, and through reflective learning case studies, will apply thinking models, align principles, and practise decision-making in dynamic situations.
Learning Outcome
At the end of this programme, participants will be able to:
- Identify key leadership principles and approaches that align with strategic roles in dynamic organisational settings.
- Recognise common performance challenges and apply suitable leadership tools for effective people management.
- Select appropriate thinking models and decision-making strategies to address complex workplace scenarios confidently.
Duration
1.5 Days Training
Target Participants
Leaders, Managers, HODs
Course Contents
Module 1: Leadership Principle Alignments
- Characteristics of a Good Leader
- Leadership 5.0: Evolution of Leadership
- Leadership Approach: Push vs. Pull
Module 2: People Performance Management
- Using the CRASI model for Team Management
- Coaching 101
- Having a GROWTH conversation
- Case Study: The Troubled Five
Module 3: Leadership Thinking
- Thinking Personalities
- Problem Solving: Basic to Complex
- Decision Tree for Better Decision Making
- Case Study: The VIP Complaint
Methodology
Interactive lecture, audiovisual and group discussion.

